Customer Success Manager

Tideline · Americas · posted 2d ago

$62k – $80kFull-time MidUTC-6 → UTC-2 SaaSOnboardingCRM
Overlap required
00 UTC5h overlap23 UTC

This team needs you reachable for 5 hours inside UTC-6 → UTC-2. If your own working day covers fewer than four of those hours, expect to shift your schedule rather than to work around it.

Compensation
$62k – $80k USD / YEAR

Published as a requirement of listing. Americas, full-time.

About the role

Own a book of 40 mid-market accounts from onboarding through renewal.

What they need

  • 3 yrs in B2B SaaS CS
  • Comfortable with QBRs
  • Data-literate

What they offer

  • Uncapped commission
  • Wellness stipend
  • Team retreat

About Tideline

Tideline gives mid-market SaaS companies a single view of their revenue motion. Teams are organised by customer segment rather than function.

70 people · founded 2017 · Americas and EMEA · core hours 14:00–18:00 UTC · median reply 5 days.

How to apply

Applying takes one click with a workfromanywhere profile — your parsed CV goes straight into Tideline's pipeline in the same structure their tracking system would produce. If you do not have a CV yet, the builder scores yours against nine parser checks and rewrites the weak lines with you before you send it.

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